A study of the Service Quality Level in the Selected Private Higher Education Institutions in Malaysia

The private higher education industry in Malaysia has been established for more than four decades with the aim to complement the public university education in response to the surplus demand for tertiary education initially. Over the years, many private higher education institutions (PHEIs) have mus...

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Bibliographic Details
Main Author: Low, Jessica Chooi Sun
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2009
Online Access:https://eprints.nottingham.ac.uk/24319/

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