I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges

I.T. outsourcing is a global trend that is adopted by many companies. The drivers and benefits of choosing this outsourcing path are many, but the risks and challenges thereto are equally present. Real world experience suggests that outsourcing does not always deliver the anticipated benefits - mixe...

Full description

Bibliographic Details
Main Author: Chin, Chiu Hsia
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2009
Online Access:https://eprints.nottingham.ac.uk/24260/
_version_ 1848792734599479296
author Chin, Chiu Hsia
author_facet Chin, Chiu Hsia
author_sort Chin, Chiu Hsia
building Nottingham Research Data Repository
collection Online Access
description I.T. outsourcing is a global trend that is adopted by many companies. The drivers and benefits of choosing this outsourcing path are many, but the risks and challenges thereto are equally present. Real world experience suggests that outsourcing does not always deliver the anticipated benefits - mixed results have been produced so far. Not much literature has been found related to the studies of I.T. outsourcing practise in Malaysia. In this research, I obtain findings based on several in-depth interviews with key I.T. personnel from the Malaysian companies across various industries, eliciting their valuable insights, opinions and lessons learnt related to their experience in I.T. outsourcing. It is hoped that this research provides valuable insights to both academics and practitioners, on the status of the I.T. outsourcing practise in Malaysia.
first_indexed 2025-11-14T18:49:07Z
format Dissertation (University of Nottingham only)
id nottingham-24260
institution University of Nottingham Malaysia Campus
institution_category Local University
language English
last_indexed 2025-11-14T18:49:07Z
publishDate 2009
recordtype eprints
repository_type Digital Repository
spelling nottingham-242602018-01-25T13:40:06Z https://eprints.nottingham.ac.uk/24260/ I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges Chin, Chiu Hsia I.T. outsourcing is a global trend that is adopted by many companies. The drivers and benefits of choosing this outsourcing path are many, but the risks and challenges thereto are equally present. Real world experience suggests that outsourcing does not always deliver the anticipated benefits - mixed results have been produced so far. Not much literature has been found related to the studies of I.T. outsourcing practise in Malaysia. In this research, I obtain findings based on several in-depth interviews with key I.T. personnel from the Malaysian companies across various industries, eliciting their valuable insights, opinions and lessons learnt related to their experience in I.T. outsourcing. It is hoped that this research provides valuable insights to both academics and practitioners, on the status of the I.T. outsourcing practise in Malaysia. 2009 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/24260/1/chinchiuhsia.pdf Chin, Chiu Hsia (2009) I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Chin, Chiu Hsia
I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges
title I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges
title_full I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges
title_fullStr I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges
title_full_unstemmed I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges
title_short I.T. Outsourcing in Malaysia: An Exploratory Study on The Benefits, Risks and Challenges
title_sort i.t. outsourcing in malaysia: an exploratory study on the benefits, risks and challenges
url https://eprints.nottingham.ac.uk/24260/