ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective

Organisations assert to have effectively embarked on business process reengineering (BPR) and indicate remarkable enhancements in their competitive position. Administrative advisors have moderately emphasised the necessity to address the people and organisational concerns, so as to successfully impl...

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Main Author: Garg, Vishal
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2010
Subjects:
Online Access:https://eprints.nottingham.ac.uk/23737/
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author Garg, Vishal
author_facet Garg, Vishal
author_sort Garg, Vishal
building Nottingham Research Data Repository
collection Online Access
description Organisations assert to have effectively embarked on business process reengineering (BPR) and indicate remarkable enhancements in their competitive position. Administrative advisors have moderately emphasised the necessity to address the people and organisational concerns, so as to successfully implement BPR. This report illustrates research into business process reengineering and organisational culture change. A literature review is initially used to describe BPR and then, using 7s model of McKinsey, full impact of BPR on an organisation is shown, predominantly in terms of its culture. Further report is focused on the possible ways of managing this crucial dimension, so that the cooperation of organizational culture can be obtained for facilitating the successful BPR implementation. The research conducted in this paper is based on both theoretical and the practical dimensions. The start of this report provides the theoretical dimension by elaborating on the literature whereas the close association with Orange Business Services and the interviews conducted will add the practical and applied dimension to this research work. This amalgamation will help serving the purpose of both the practitioner and the researcher.
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spelling nottingham-237372018-01-01T16:40:47Z https://eprints.nottingham.ac.uk/23737/ ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective Garg, Vishal Organisations assert to have effectively embarked on business process reengineering (BPR) and indicate remarkable enhancements in their competitive position. Administrative advisors have moderately emphasised the necessity to address the people and organisational concerns, so as to successfully implement BPR. This report illustrates research into business process reengineering and organisational culture change. A literature review is initially used to describe BPR and then, using 7s model of McKinsey, full impact of BPR on an organisation is shown, predominantly in terms of its culture. Further report is focused on the possible ways of managing this crucial dimension, so that the cooperation of organizational culture can be obtained for facilitating the successful BPR implementation. The research conducted in this paper is based on both theoretical and the practical dimensions. The start of this report provides the theoretical dimension by elaborating on the literature whereas the close association with Orange Business Services and the interviews conducted will add the practical and applied dimension to this research work. This amalgamation will help serving the purpose of both the practitioner and the researcher. 2010-09-09 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/23737/1/Vishal_Garg.pdf Garg, Vishal (2010) ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective. [Dissertation (University of Nottingham only)] (Unpublished) Business Process Reengineering Organisational Change Employee response to change Managing the change
spellingShingle Business Process Reengineering
Organisational Change
Employee response to change
Managing the change
Garg, Vishal
ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective
title ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective
title_full ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective
title_fullStr ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective
title_full_unstemmed ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective
title_short ORGANISATIONAL CULTURE: A CRITICAL FACTOR DETERMINING THE SUCCESSFUL IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING. An Orange Business Services perspective
title_sort organisational culture: a critical factor determining the successful implementation of business process reengineering. an orange business services perspective
topic Business Process Reengineering
Organisational Change
Employee response to change
Managing the change
url https://eprints.nottingham.ac.uk/23737/