CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET

This paper integrates a wider case study on PharmCo, a pharmaceutical company that is currently building a strategy to entry the hospital generics market. The research aims to investigate what United Kingdom (UK) hospitals key decision makers perceive as value when purchasing generic pharmaceuticals...

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Main Author: Santos, Roberta
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2010
Online Access:https://eprints.nottingham.ac.uk/23683/
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author Santos, Roberta
author_facet Santos, Roberta
author_sort Santos, Roberta
building Nottingham Research Data Repository
collection Online Access
description This paper integrates a wider case study on PharmCo, a pharmaceutical company that is currently building a strategy to entry the hospital generics market. The research aims to investigate what United Kingdom (UK) hospitals key decision makers perceive as value when purchasing generic pharmaceuticals, and how the company can co-create value with these customers. The outcome provides a customer value analysis model and value propositions recommendations so PharmCo can achieve competitive advantage in the market.
first_indexed 2025-11-14T18:47:11Z
format Dissertation (University of Nottingham only)
id nottingham-23683
institution University of Nottingham Malaysia Campus
institution_category Local University
language English
last_indexed 2025-11-14T18:47:11Z
publishDate 2010
recordtype eprints
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spelling nottingham-236832022-03-21T16:07:14Z https://eprints.nottingham.ac.uk/23683/ CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET Santos, Roberta This paper integrates a wider case study on PharmCo, a pharmaceutical company that is currently building a strategy to entry the hospital generics market. The research aims to investigate what United Kingdom (UK) hospitals key decision makers perceive as value when purchasing generic pharmaceuticals, and how the company can co-create value with these customers. The outcome provides a customer value analysis model and value propositions recommendations so PharmCo can achieve competitive advantage in the market. 2010-09-06 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/23683/1/Individual_project_Roberta.pdf Santos, Roberta (2010) CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Santos, Roberta
CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET
title CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET
title_full CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET
title_fullStr CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET
title_full_unstemmed CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET
title_short CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET
title_sort customer value creation in the generics pharmaceutical market
url https://eprints.nottingham.ac.uk/23683/