Consumer Evaluations of Brand Extensions in An FMCG Sector

“Brand Extensions” are a vital element for a business and it has become a very common practice for the companies, especially in the FMCG sector to grow in its sales and profit targets. Although, how much ever advantages brand extension possess, it can still be of major risks in terms of brand diluti...

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Main Author: Dillu Koshy, Thomas
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2010
Online Access:https://eprints.nottingham.ac.uk/23678/
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author Dillu Koshy, Thomas
author_facet Dillu Koshy, Thomas
author_sort Dillu Koshy, Thomas
building Nottingham Research Data Repository
collection Online Access
description “Brand Extensions” are a vital element for a business and it has become a very common practice for the companies, especially in the FMCG sector to grow in its sales and profit targets. Although, how much ever advantages brand extension possess, it can still be of major risks in terms of brand dilution and its equity (Loken & John, 1993). Understanding the consumers better is what adds of significant value or if not could lead to major failures. Brand owners or managers need to have a very thorough and holistic approach in this without damaging their brand image and equity built over the years. The purpose of this dissertation is to find how Indian customers evaluate brand extensions within an FMCG context; How significantly different are they in respect of evaluations of their competitors around the world? Most significantly how well does the present literature on the topic of brand evaluations of brand extensions fit within the context of Indian consumers? The significant issues identified within the context of this research are perceived fit between parent brand and extension, perceived quality of the core brand, core brand image quality and most importantly congruency and incongruency of the brand extension product categories with relation to parent product. This research did not support the previous literature findings that more incongruent the extension category, greater will be the dilution of the core brand image. Furthermore, when a negatively evaluated brand extension is being introduced, it was found that there is an element of brand dilution still existing within loyal customers. Lastly, there is a huge market in India mainly due to its demographic size and there is a major competition in all the major FMCG brands. The research finding too indicates that there is a tremendous opportunity of brand extensions within Indian FMCG industry. A major recommendation is that brand owners need to be cautious of their approach when extending the brand into new categories. Most importantly, it is up to the customers to judge if the extension is able to match the reputation to that of the parent brand, build over the years.
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spelling nottingham-236782018-02-03T15:02:26Z https://eprints.nottingham.ac.uk/23678/ Consumer Evaluations of Brand Extensions in An FMCG Sector Dillu Koshy, Thomas “Brand Extensions” are a vital element for a business and it has become a very common practice for the companies, especially in the FMCG sector to grow in its sales and profit targets. Although, how much ever advantages brand extension possess, it can still be of major risks in terms of brand dilution and its equity (Loken & John, 1993). Understanding the consumers better is what adds of significant value or if not could lead to major failures. Brand owners or managers need to have a very thorough and holistic approach in this without damaging their brand image and equity built over the years. The purpose of this dissertation is to find how Indian customers evaluate brand extensions within an FMCG context; How significantly different are they in respect of evaluations of their competitors around the world? Most significantly how well does the present literature on the topic of brand evaluations of brand extensions fit within the context of Indian consumers? The significant issues identified within the context of this research are perceived fit between parent brand and extension, perceived quality of the core brand, core brand image quality and most importantly congruency and incongruency of the brand extension product categories with relation to parent product. This research did not support the previous literature findings that more incongruent the extension category, greater will be the dilution of the core brand image. Furthermore, when a negatively evaluated brand extension is being introduced, it was found that there is an element of brand dilution still existing within loyal customers. Lastly, there is a huge market in India mainly due to its demographic size and there is a major competition in all the major FMCG brands. The research finding too indicates that there is a tremendous opportunity of brand extensions within Indian FMCG industry. A major recommendation is that brand owners need to be cautious of their approach when extending the brand into new categories. Most importantly, it is up to the customers to judge if the extension is able to match the reputation to that of the parent brand, build over the years. 2010-09-06 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/23678/1/Dissertation__Dillu_Koshy_Thomas.pdf Dillu Koshy, Thomas (2010) Consumer Evaluations of Brand Extensions in An FMCG Sector. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Dillu Koshy, Thomas
Consumer Evaluations of Brand Extensions in An FMCG Sector
title Consumer Evaluations of Brand Extensions in An FMCG Sector
title_full Consumer Evaluations of Brand Extensions in An FMCG Sector
title_fullStr Consumer Evaluations of Brand Extensions in An FMCG Sector
title_full_unstemmed Consumer Evaluations of Brand Extensions in An FMCG Sector
title_short Consumer Evaluations of Brand Extensions in An FMCG Sector
title_sort consumer evaluations of brand extensions in an fmcg sector
url https://eprints.nottingham.ac.uk/23678/