APA (7th ed.) Citation

KARPUZCU, T. (2010). Impact of e-Services on Customer Satisfaction: A B2B Physical Distribution Service Quality Perspective.

Chicago Style (17th ed.) Citation

KARPUZCU, TUGCE. Impact of E-Services on Customer Satisfaction: A B2B Physical Distribution Service Quality Perspective. 2010.

MLA (9th ed.) Citation

KARPUZCU, TUGCE. Impact of E-Services on Customer Satisfaction: A B2B Physical Distribution Service Quality Perspective. 2010.

Warning: These citations may not always be 100% accurate.