Malaysia Airlines - Will the phoenix rise once more?

This dissertation seeks to digest the corporate culture theories and gauge if Malaysia Airline System’s (MAS) survival strategy after the 2005 turbulent will emancipate the company from current and future crisis. This research emphasizes on the correlation of the organisational performance culture...

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Main Author: Mohd Zin, Syarizan Adzlinda
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2009
Online Access:https://eprints.nottingham.ac.uk/23133/
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author Mohd Zin, Syarizan Adzlinda
author_facet Mohd Zin, Syarizan Adzlinda
author_sort Mohd Zin, Syarizan Adzlinda
building Nottingham Research Data Repository
collection Online Access
description This dissertation seeks to digest the corporate culture theories and gauge if Malaysia Airline System’s (MAS) survival strategy after the 2005 turbulent will emancipate the company from current and future crisis. This research emphasizes on the correlation of the organisational performance culture-based strategy theories and the pursuit of competitive edge, which in this research assumption, is admissible to MAS. Hence, the most suitable approach seems to be a single case study method, arming with Business Turnaround Plan 1 (BTP1) and Business Transformation Plan 2(BTP2); the two major and powerful sources of reference. Subsequently, other related sources, which are directly linked to Malaysia Airline System (MAS) such as the previous case studies, company’s annual reports, newspaper reports, online materials as well as other relevant published sources to the Asia Pacific and global airline industry. Although MAS has granted its approval for this academic research, further interview request with it staff was unfortunately declined. The findings strongly suggest that the organisation’s performance is somewhat correlated with organisation’s culture and values, and that these elements shaped by the bold movement introduced by the management to maneuver the company after a deep crisis. The change into high performace culture helps to determine what sort of airline the organisation wants to become, as well as reducing the impact of external factors affecting the company. Interestingly, the study indicates not only high performance culture is an important determinant of success but also can help to accelerate and at the same time can impede the progress toward the goal. Strategy, culture and leadership must ultimately align and be synchronized. Attention to culture and successful efforts to shape it in support of holistic strategy to increase performance will surely separate the winners from the laggards.
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format Dissertation (University of Nottingham only)
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institution University of Nottingham Malaysia Campus
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language English
last_indexed 2025-11-14T18:45:37Z
publishDate 2009
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spelling nottingham-231332018-02-16T16:20:53Z https://eprints.nottingham.ac.uk/23133/ Malaysia Airlines - Will the phoenix rise once more? Mohd Zin, Syarizan Adzlinda This dissertation seeks to digest the corporate culture theories and gauge if Malaysia Airline System’s (MAS) survival strategy after the 2005 turbulent will emancipate the company from current and future crisis. This research emphasizes on the correlation of the organisational performance culture-based strategy theories and the pursuit of competitive edge, which in this research assumption, is admissible to MAS. Hence, the most suitable approach seems to be a single case study method, arming with Business Turnaround Plan 1 (BTP1) and Business Transformation Plan 2(BTP2); the two major and powerful sources of reference. Subsequently, other related sources, which are directly linked to Malaysia Airline System (MAS) such as the previous case studies, company’s annual reports, newspaper reports, online materials as well as other relevant published sources to the Asia Pacific and global airline industry. Although MAS has granted its approval for this academic research, further interview request with it staff was unfortunately declined. The findings strongly suggest that the organisation’s performance is somewhat correlated with organisation’s culture and values, and that these elements shaped by the bold movement introduced by the management to maneuver the company after a deep crisis. The change into high performace culture helps to determine what sort of airline the organisation wants to become, as well as reducing the impact of external factors affecting the company. Interestingly, the study indicates not only high performance culture is an important determinant of success but also can help to accelerate and at the same time can impede the progress toward the goal. Strategy, culture and leadership must ultimately align and be synchronized. Attention to culture and successful efforts to shape it in support of holistic strategy to increase performance will surely separate the winners from the laggards. 2009-09-24 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/23133/1/eDissertation_MohdZin_MScIntBusiness.pdf Mohd Zin, Syarizan Adzlinda (2009) Malaysia Airlines - Will the phoenix rise once more? [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Mohd Zin, Syarizan Adzlinda
Malaysia Airlines - Will the phoenix rise once more?
title Malaysia Airlines - Will the phoenix rise once more?
title_full Malaysia Airlines - Will the phoenix rise once more?
title_fullStr Malaysia Airlines - Will the phoenix rise once more?
title_full_unstemmed Malaysia Airlines - Will the phoenix rise once more?
title_short Malaysia Airlines - Will the phoenix rise once more?
title_sort malaysia airlines - will the phoenix rise once more?
url https://eprints.nottingham.ac.uk/23133/