Establishing a Performance Measurement System in a small business in the United Kingdom

The project, which lasted ten weeks and throughout which time the facilitator has been working in the small company, aims to establish an updated set of performance indicators which will be presented at the end of the dissertation. Performance Measurement has been used by the management of the firm...

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Main Author: Boehm, Mortimer
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2009
Online Access:https://eprints.nottingham.ac.uk/22991/
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author Boehm, Mortimer
author_facet Boehm, Mortimer
author_sort Boehm, Mortimer
building Nottingham Research Data Repository
collection Online Access
description The project, which lasted ten weeks and throughout which time the facilitator has been working in the small company, aims to establish an updated set of performance indicators which will be presented at the end of the dissertation. Performance Measurement has been used by the management of the firm for many years, however, the facilitator observed a lack of balance in the set of indicators which lead to the problem of not reflecting an overall view of the company. The dissertation begins by discussing the relevant literature of this subject and a possible approach which is based on mainly utilising Balanced Scorecard and Strategy Maps. The dissertation then discusses the company and issues with the original indicators before analysing various factors that relate to the problem. Finally, the dissertation attempts to establish a set of possible indicators that can be implemented by the firm. The work emphasises the need for a close collaboration with the management in order to successfully establish a PMS. Also the importance of linking each of the different stages of the Performance Measurement System is stressed; this will lead to all employees gaining an understanding of the integrity of the approach.
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spelling nottingham-229912017-12-26T01:28:26Z https://eprints.nottingham.ac.uk/22991/ Establishing a Performance Measurement System in a small business in the United Kingdom Boehm, Mortimer The project, which lasted ten weeks and throughout which time the facilitator has been working in the small company, aims to establish an updated set of performance indicators which will be presented at the end of the dissertation. Performance Measurement has been used by the management of the firm for many years, however, the facilitator observed a lack of balance in the set of indicators which lead to the problem of not reflecting an overall view of the company. The dissertation begins by discussing the relevant literature of this subject and a possible approach which is based on mainly utilising Balanced Scorecard and Strategy Maps. The dissertation then discusses the company and issues with the original indicators before analysing various factors that relate to the problem. Finally, the dissertation attempts to establish a set of possible indicators that can be implemented by the firm. The work emphasises the need for a close collaboration with the management in order to successfully establish a PMS. Also the importance of linking each of the different stages of the Performance Measurement System is stressed; this will lead to all employees gaining an understanding of the integrity of the approach. 2009-09-26 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/22991/1/Establishing_a_PMS.pdf Boehm, Mortimer (2009) Establishing a Performance Measurement System in a small business in the United Kingdom. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Boehm, Mortimer
Establishing a Performance Measurement System in a small business in the United Kingdom
title Establishing a Performance Measurement System in a small business in the United Kingdom
title_full Establishing a Performance Measurement System in a small business in the United Kingdom
title_fullStr Establishing a Performance Measurement System in a small business in the United Kingdom
title_full_unstemmed Establishing a Performance Measurement System in a small business in the United Kingdom
title_short Establishing a Performance Measurement System in a small business in the United Kingdom
title_sort establishing a performance measurement system in a small business in the united kingdom
url https://eprints.nottingham.ac.uk/22991/