The Effect of Corporate Social Responsibility on Organisational Commitment

The business case for CSR has long been debated and researched, with inconsistent results. The impact of CSR on employee behaviour is one way in which CSR may improve businesses performance. Engendering organisational commitment from employees promises many benefits to businesses, including improved...

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Main Author: Hodgkiss, Louise J
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2009
Subjects:
Online Access:https://eprints.nottingham.ac.uk/22837/
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author Hodgkiss, Louise J
author_facet Hodgkiss, Louise J
author_sort Hodgkiss, Louise J
building Nottingham Research Data Repository
collection Online Access
description The business case for CSR has long been debated and researched, with inconsistent results. The impact of CSR on employee behaviour is one way in which CSR may improve businesses performance. Engendering organisational commitment from employees promises many benefits to businesses, including improved job performance and reduced employee turnover. Affective commitment, an emotional attachment to the organisation, is proposed to be the element of commitment that has the most influence on these positive outcomes, and is underpinned by social identification and social contract. Via the processes of social contract and social identification, employees’ perceptions of corporate social responsibility (CSR) are expected to increase their affective commitment, either through fulfilling a psychological contract with the organisation, or identifying with their goals and values. This will encourage them to remain a member of the organisation and act to uphold their side of the contract, bringing about the positive outcomes outlined above. This dissertation researches employees’ perceptions of CSR and affective commitment within Midlands Co-operative Society, a UK co-operative business with strong ethical values. The results showed that there was a significant positive relationship between primary stakeholder perception and affective commitment. Involvement in CSR activities was also found to be positively correlated to affective commitment. Recommendations for managers include increasing employee involvement in CSR activities, and improving their perceptions of the organisation’s CSR. These are both aimed at increasing employees’ affective commitment.
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spelling nottingham-228372018-01-26T01:58:58Z https://eprints.nottingham.ac.uk/22837/ The Effect of Corporate Social Responsibility on Organisational Commitment Hodgkiss, Louise J The business case for CSR has long been debated and researched, with inconsistent results. The impact of CSR on employee behaviour is one way in which CSR may improve businesses performance. Engendering organisational commitment from employees promises many benefits to businesses, including improved job performance and reduced employee turnover. Affective commitment, an emotional attachment to the organisation, is proposed to be the element of commitment that has the most influence on these positive outcomes, and is underpinned by social identification and social contract. Via the processes of social contract and social identification, employees’ perceptions of corporate social responsibility (CSR) are expected to increase their affective commitment, either through fulfilling a psychological contract with the organisation, or identifying with their goals and values. This will encourage them to remain a member of the organisation and act to uphold their side of the contract, bringing about the positive outcomes outlined above. This dissertation researches employees’ perceptions of CSR and affective commitment within Midlands Co-operative Society, a UK co-operative business with strong ethical values. The results showed that there was a significant positive relationship between primary stakeholder perception and affective commitment. Involvement in CSR activities was also found to be positively correlated to affective commitment. Recommendations for managers include increasing employee involvement in CSR activities, and improving their perceptions of the organisation’s CSR. These are both aimed at increasing employees’ affective commitment. 2009-09-08 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/22837/1/Louise_Hodgkiss_Management_Project_2009.pdf Hodgkiss, Louise J (2009) The Effect of Corporate Social Responsibility on Organisational Commitment. [Dissertation (University of Nottingham only)] (Unpublished) CSR Corporate Social Responsibility Organisational Commitment affective commitment.
spellingShingle CSR
Corporate Social Responsibility
Organisational Commitment
affective commitment.
Hodgkiss, Louise J
The Effect of Corporate Social Responsibility on Organisational Commitment
title The Effect of Corporate Social Responsibility on Organisational Commitment
title_full The Effect of Corporate Social Responsibility on Organisational Commitment
title_fullStr The Effect of Corporate Social Responsibility on Organisational Commitment
title_full_unstemmed The Effect of Corporate Social Responsibility on Organisational Commitment
title_short The Effect of Corporate Social Responsibility on Organisational Commitment
title_sort effect of corporate social responsibility on organisational commitment
topic CSR
Corporate Social Responsibility
Organisational Commitment
affective commitment.
url https://eprints.nottingham.ac.uk/22837/