Human Resource Service Delivery: Achieving Operational Excellence and Cost Efficiency through
Human Resources Shared Services

QR Code

Human Resource Service Delivery: Achieving Operational Excellence and Cost Efficiency through Human Resources Shared Services

Shared service is not a new concept. Many leading companies began to adopt shared services in many functions such as Finance, Human Resources (HR), Technology and many more which has proven its success by achieving cost reduction and operational efficiency. In this paper, I introduce how shared serv...

Full description

Bibliographic Details
Main Author:	Loh, Rice Li Na
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2009
Subjects:	HR Transformation HR Service Delivery HR Shared Services
Online Access:	https://eprints.nottingham.ac.uk/22567/

Similar Items

A 2009 perspective of HR practices in Australian mining
by: Dickie, Carolyn, et al.
Published: (2011)

How employers influence and can support the sustainability of employee families
by: Hine, Catherine
Published: (2019)

A Folkloric Approach to Human Resource Management: Rules and Employees' Epistemic Analyses
by: Whiteley, Alma
Published: (2013)

Making Sense of Localisation in China - Voices from A German multinational in Shanghai
by: Siegrist, Katharina Cornelia
Published: (2010)

Making sense of a mess: “doing” resilience in the vortex of a crisis
by: Aitken-Fox, Eileen, et al.
Published: (2022)

Secure web services using two-way authentication and three-party key establishment for service delivery
by: Han, Song, et al.
Published: (2009)

A performance-driven incentive-based approach for successful service delivery
by: Fachrunnisa, Olivia
Published: (2011)

The role of shared intentions in the emergence of service ecosystems
by: Taillard, Marie, et al.
Published: (2016)

The Future of Automotive Personal Transport: Which Technologies - Electric, Service or the Combination Will Win In Different Markets?
by: Ge, Ping
Published: (2016)

Factors affecting service delivery within community pharmacy in the United Kingdom
by: Thornley, Tracey
Published: (2006)

In-flight food delivery and waste collection service: the passengers perspective and potential improvement
by: Romli, Fairuz Izzudin, et al.
Published: (2016)

Factors affecting food delivery riders' intention to participate in the gig economy
by: Shafiei, Azarisham
Published: (2022)

Product delivery service provider selection and customer satisfaction in the era of internet of things: a Chinese e-retailers’ perspective
by: YU, Jie, et al.
Published: (2015)

Human resource outsourcing effectiveness: the moderating effects of partnership quality on the service quality-satisfaction-loyalty framework
by: Sim, Siew Chen
Published: (2020)

Examining the consulting services delivery at Microsoft Consulting Services (MCS) Singapore and recommendations for improvement
by: Chee, Wah Keat
Published: (2009)

An Investigation of Service Operations Strategies: Evidence from Greek Service Organisations
by: Xakoustos, Georgios
Published: (2006)

The moderating effect of face values: Information sharing and initiative encouragement in China’s civil service
by: Wang, K., et al.
Published: (2011)

Factors Affecting the Increased Share of Employment in the Services Sector
by: Abu Bakar, Siti Nasuhaa
Published: (2004)

Service role and outcome as moderators in intercultural service encounters
by: Sharma, Piyush, et al.
Published: (2015)

Forensic science in Seychelles: An example of a micro-jurisdiction forensic delivery system
by: Bouzin, Jemmy T, et al.
Published: (2021)

Semantic service search, service evaluation and ranking in service oriented environment
by: Dong, Hai, et al.
Published: (2008)

The Effectiveness of a Private Human Resource Development Centre’s Outdoor Training Programme on Teamwork
by: Cheah, Fun Ling
Published: (2004)

Relationship between human factors and Service Level Agreement usage for health care system
by: Rozami, Mohammad Nasrollah
Published: (2019)

A service concept recommendation system for enhancing the dependability of semantic service matchmakers in the service ecosystem environment
by: Dong, Hai, et al.
Published: (2010)

Improving business incubator service performance in China: The role of networking resources and capabilities
by: Lin, D., et al.
Published: (2012)

The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
by: Othman, Zulhan
Published: (2015)

Essays on services offshoring
by: Magli, Martina
Published: (2019)

Highly Regulated Service Firm To Achieve Sustainable Competitive Advantage Through Resource-Based View and Service Dominant Logic Integration – Lessons from The Practice Of PT Angkasa Pura I (Persero)
by: Pratama, Albertus Indra
Published: (2018)

Investing in acute health services: is it time to change the paradigm?
by: Kerr, R., et al.
Published: (2014)

Determinants of facility delivery after implementation of safer mother programme in Nepal: A prospective cohort study
by: Karkee, R., et al.
Published: (2013)

Impact of employee psychological empowerment, process and equipment on operational service quality in the oilfield service industry
by: Onyemeh, Ngozi C.
Published: (2017)

Price and service competition with maintenance service bundling
by: Wang, Yi, et al.
Published: (2015)

Setting the stage for service experience: design strategies for functional services
by: Beltagui, Ahmad, et al.
Published: (2016)

Quality of service (QoS) based service retrieval engine
by: Dong, Hai, et al.
Published: (2008)

Service distribution and service discovery through a public web services platform
by: Wu, Chen
Published: (2008)

Customers’ emotional reactions as significant predictors towards excellent customer service experiences / Anizah Zainuddin and Shereen Noranee
by: Zainuddin, Anizah, et al.
Published: (2017)

Semantic Web Service Matchmakers: State Of The Art And Challenges
by: Dong, Hai, et al.
Published: (2013)

Factors Associated with Non-Utilisation of Health Service for Childbirth in Timor-Leste: Evidence from the 2009-2010 Demographic and Health Survey
by: Khanal, Vishnu, et al.
Published: (2014)

Factors influencing online food delivery services among UiTM Cawangan Selangor, Kampus Puncak Alam students / Norzahirah Zaini
by: Zaini, Norzahirah
Published: (2019)

The Framework of Person-Centredness across Human Services (FPCHS): An evidence-based framework for practice
by: Waters, Rebecca
Published: (2019)