Examining the consulting services delivery at Microsoft Consulting Services (MCS) Singapore and recommendations for improvement

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Examining the consulting services delivery at Microsoft Consulting Services (MCS) Singapore and recommendations for improvement

Consulting industry remains as a profession shrouded in great deal of mystery (Flemming & Larry, 2005), hidden behind private partnership, client confidentiality and proprietary methods. While many clients continue to spend millions of dollars a year on consulting services, it is ironic to think...

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Bibliographic Details
Main Author:	Chee, Wah Keat
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2009
Subjects:	IT Consulting Service Blueprint Service Management SERVQUAL Supply Chain
Online Access:	https://eprints.nottingham.ac.uk/22515/

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