Service differentiation and inventory management for spare parts in multi-level hierarchical systems

The after-sales parts sector is a demanding and lucrative business with significant growth the last few years. Often, different groups of customers require different levels of service and this aspect of business is a critical element for the success of their logistics structure. Service differentiat...

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Bibliographic Details
Main Author: Mouzakitis, Christos
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2008
Subjects:
Online Access:https://eprints.nottingham.ac.uk/22091/
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author Mouzakitis, Christos
author_facet Mouzakitis, Christos
author_sort Mouzakitis, Christos
building Nottingham Research Data Repository
collection Online Access
description The after-sales parts sector is a demanding and lucrative business with significant growth the last few years. Often, different groups of customers require different levels of service and this aspect of business is a critical element for the success of their logistics structure. Service differentiation affects inventory decisions as well as the location of service facilities. As a result, inventory decisions need to be made according to different emerging patterns of placement. In such a decentralized environment, inventory availability and cost are the most important features that need to be addressed and optimal solution is given through a trade-off of those two parameters. The research is aiming to study the effects on inventory levels and cost of the different location patterns and then compare the results between an open loop and a closed loop system.
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spelling nottingham-220912018-04-10T16:59:32Z https://eprints.nottingham.ac.uk/22091/ Service differentiation and inventory management for spare parts in multi-level hierarchical systems Mouzakitis, Christos The after-sales parts sector is a demanding and lucrative business with significant growth the last few years. Often, different groups of customers require different levels of service and this aspect of business is a critical element for the success of their logistics structure. Service differentiation affects inventory decisions as well as the location of service facilities. As a result, inventory decisions need to be made according to different emerging patterns of placement. In such a decentralized environment, inventory availability and cost are the most important features that need to be addressed and optimal solution is given through a trade-off of those two parameters. The research is aiming to study the effects on inventory levels and cost of the different location patterns and then compare the results between an open loop and a closed loop system. 2008 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/22091/1/08MSClixcm10.pdf Mouzakitis, Christos (2008) Service differentiation and inventory management for spare parts in multi-level hierarchical systems. [Dissertation (University of Nottingham only)] (Unpublished) After sales spare parts service differentiation inventory control
spellingShingle After sales
spare parts
service differentiation
inventory control
Mouzakitis, Christos
Service differentiation and inventory management for spare parts in multi-level hierarchical systems
title Service differentiation and inventory management for spare parts in multi-level hierarchical systems
title_full Service differentiation and inventory management for spare parts in multi-level hierarchical systems
title_fullStr Service differentiation and inventory management for spare parts in multi-level hierarchical systems
title_full_unstemmed Service differentiation and inventory management for spare parts in multi-level hierarchical systems
title_short Service differentiation and inventory management for spare parts in multi-level hierarchical systems
title_sort service differentiation and inventory management for spare parts in multi-level hierarchical systems
topic After sales
spare parts
service differentiation
inventory control
url https://eprints.nottingham.ac.uk/22091/