The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One

There has been a degree of research conducted into the effect that controversy has on brand equity and consumer knowledge. This study aims to extend this knowledge by addressing whether the existence of indirect controversy on different types of consumers can benefit a sponsor by increasing visibili...

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Main Author: Lees, Samuel Robert
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2008
Subjects:
Online Access:https://eprints.nottingham.ac.uk/22006/
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author Lees, Samuel Robert
author_facet Lees, Samuel Robert
author_sort Lees, Samuel Robert
building Nottingham Research Data Repository
collection Online Access
description There has been a degree of research conducted into the effect that controversy has on brand equity and consumer knowledge. This study aims to extend this knowledge by addressing whether the existence of indirect controversy on different types of consumers can benefit a sponsor by increasing visibility. Can a consumer become aware of a sponsor's activities merely as a result of controversy i.e. without a prior awareness of the operating environment? Are low-commitment consumers less inclined to attribute negative information to sponsors than those with a high-commitment? Does a negative perception of the environment lead to an automatic connection between a sponsor and controversy regardless of the weakness of the relationship? These questions are proposed in reference to the Formula 1 environment, and were investigated using an online survey. The questions assessed awareness of and attitude towards both the sport and sponsor activity. The predicted actions taken by consumers (in terms of purchasing decisions) are also considered. The data indicates that controversies can be influential in raising awareness for a small proportion. Low commitment consumers were more inclined to associate controversy with sponsors (high commitment consumers exhibited converse inclinations). Consumers with a negative perception of the environment exhibited an intrinsic belief that controversy would negatively impact on sponsors, even of controversy were indirect. Sport tends to produce strong sentiments in both low- and high-commitment individuals that often supersedes and influences the connections that sponsors are able to create between themselves and an environment. Numerous forces some explicit, some latent influence consumer reactions and consequent purchasing decisions. This makes prescriptions or predictions of response under given conditions difficult. Controversy can play a significant role but its influence will be variable; the manner in which a sponsor deals with any negative fall-out is equally important.
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spelling nottingham-220062018-02-15T14:00:42Z https://eprints.nottingham.ac.uk/22006/ The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One Lees, Samuel Robert There has been a degree of research conducted into the effect that controversy has on brand equity and consumer knowledge. This study aims to extend this knowledge by addressing whether the existence of indirect controversy on different types of consumers can benefit a sponsor by increasing visibility. Can a consumer become aware of a sponsor's activities merely as a result of controversy i.e. without a prior awareness of the operating environment? Are low-commitment consumers less inclined to attribute negative information to sponsors than those with a high-commitment? Does a negative perception of the environment lead to an automatic connection between a sponsor and controversy regardless of the weakness of the relationship? These questions are proposed in reference to the Formula 1 environment, and were investigated using an online survey. The questions assessed awareness of and attitude towards both the sport and sponsor activity. The predicted actions taken by consumers (in terms of purchasing decisions) are also considered. The data indicates that controversies can be influential in raising awareness for a small proportion. Low commitment consumers were more inclined to associate controversy with sponsors (high commitment consumers exhibited converse inclinations). Consumers with a negative perception of the environment exhibited an intrinsic belief that controversy would negatively impact on sponsors, even of controversy were indirect. Sport tends to produce strong sentiments in both low- and high-commitment individuals that often supersedes and influences the connections that sponsors are able to create between themselves and an environment. Numerous forces some explicit, some latent influence consumer reactions and consequent purchasing decisions. This makes prescriptions or predictions of response under given conditions difficult. Controversy can play a significant role but its influence will be variable; the manner in which a sponsor deals with any negative fall-out is equally important. 2008 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/22006/1/08_MSc_LIXSL20.pdf Lees, Samuel Robert (2008) The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One. [Dissertation (University of Nottingham only)] (Unpublished) Formula 1 brand visibility brand awareness
spellingShingle Formula 1
brand visibility
brand awareness
Lees, Samuel Robert
The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One
title The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One
title_full The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One
title_fullStr The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One
title_full_unstemmed The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One
title_short The Effect of Controversy on Brand Visibility and Consumer Awareness in Formula One
title_sort effect of controversy on brand visibility and consumer awareness in formula one
topic Formula 1
brand visibility
brand awareness
url https://eprints.nottingham.ac.uk/22006/