A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE

In today���¢��������s business world, organizations have slowly realized that in order to stay competitive, relationship building with their customer and maintaining customer loyalty are crucial. With the shift towards being customer focused and customer-centric, organizations reckon the...

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Main Author: Subramaniam, Rajasegaran
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2007
Subjects:
Online Access:https://eprints.nottingham.ac.uk/21673/
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author Subramaniam, Rajasegaran
author_facet Subramaniam, Rajasegaran
author_sort Subramaniam, Rajasegaran
building Nottingham Research Data Repository
collection Online Access
description In today���¢��������s business world, organizations have slowly realized that in order to stay competitive, relationship building with their customer and maintaining customer loyalty are crucial. With the shift towards being customer focused and customer-centric, organizations reckon the need to establish a service orientation as an organizational imperative focusing on achieving effective internal exchanges between the organization and its employee groups as a requirement for successful exchanges with external markets. The main focus of this research is to examine the Internal Marketing practice in Asia headquarters of an American multinational company in Singapore, Cargill Incorporated and compare the IM practice in the literature. A case study approach will be used to conduct the research. Conclusion drawn from the research would be useful for managers to make future improvement in organization and contributes to new insights to internal marketing by sharing the lesson learnt.
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format Dissertation (University of Nottingham only)
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institution University of Nottingham Malaysia Campus
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language English
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publishDate 2007
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spelling nottingham-216732018-02-21T21:31:00Z https://eprints.nottingham.ac.uk/21673/ A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE Subramaniam, Rajasegaran In today���¢��������s business world, organizations have slowly realized that in order to stay competitive, relationship building with their customer and maintaining customer loyalty are crucial. With the shift towards being customer focused and customer-centric, organizations reckon the need to establish a service orientation as an organizational imperative focusing on achieving effective internal exchanges between the organization and its employee groups as a requirement for successful exchanges with external markets. The main focus of this research is to examine the Internal Marketing practice in Asia headquarters of an American multinational company in Singapore, Cargill Incorporated and compare the IM practice in the literature. A case study approach will be used to conduct the research. Conclusion drawn from the research would be useful for managers to make future improvement in organization and contributes to new insights to internal marketing by sharing the lesson learnt. 2007 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/21673/1/07MBARajasegaran.pdf Subramaniam, Rajasegaran (2007) A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE. [Dissertation (University of Nottingham only)] (Unpublished) Internal Marketing
spellingShingle Internal Marketing
Subramaniam, Rajasegaran
A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE
title A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE
title_full A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE
title_fullStr A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE
title_full_unstemmed A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE
title_short A REVIEW OF INTERNAL MARKETING & INFORMATION TECHNOLOGY SERVICE MANAGEMENT IN CARGILL SINGAPORE
title_sort review of internal marketing & information technology service management in cargill singapore
topic Internal Marketing
url https://eprints.nottingham.ac.uk/21673/