Motor Third Party Liability Insurance in Russia: Gaining Competitive Advantage

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Motor Third Party Liability Insurance in Russia: Gaining Competitive Advantage

The report identifies which factors of service-based offerings are of utmost importance for customers, considers the areas of MTPL insurance that may contain a potential sources for differentiation, and stresses importance of knowing customer needs and requirements. This report should assist the ins...

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Bibliographic Details
Main Author:	Rogozin, Konstantin
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2006
Subjects:	MTPL insurance services customer satisfaction competitive advantage
Online Access:	https://eprints.nottingham.ac.uk/20722/

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