Assessing Service Quality in Cyprus Mobile Telecommunication industry: A case Study of CYTA and Areeba

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Assessing Service Quality in Cyprus Mobile Telecommunication industry: A case Study of CYTA and Areeba

ABSTRACT The imperative of Quality and its management are facts in modern business and have a great impact on both industrial and service sector enterprises. Moreover, these aspects have become of the most significant in pursuing business excellence, superior performance and global competitiveness....

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Bibliographic Details
Main Author:	STYLIANOU, KATERINA
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2006
Online Access:	https://eprints.nottingham.ac.uk/20578/

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