Assessing Service Quality in Cyprus Mobile Telecommunication industry: A case Study of CYTA and Areeba
ABSTRACT The imperative of Quality and its management are facts in modern business and have a great impact on both industrial and service sector enterprises. Moreover, these aspects have become of the most significant in pursuing business excellence, superior performance and global competitiveness....
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
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2006
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| Online Access: | https://eprints.nottingham.ac.uk/20578/ |