APA (7th ed.) Citation

Cheng, Y., Hann, D., Jones, T., & Ogbemudia, S. (2006). The development of a new end-to-end Customer Relationship Management (CRM) approach for Jupiter Design.

Chicago Style (17th ed.) Citation

Cheng, Ya-Fang, David Hann, Tim Jones, and Sarah Ogbemudia. The Development of a New End-to-end Customer Relationship Management (CRM) Approach for Jupiter Design. 2006.

MLA (9th ed.) Citation

Cheng, Ya-Fang, et al. The Development of a New End-to-end Customer Relationship Management (CRM) Approach for Jupiter Design. 2006.