APA (7th ed.) Citation

Jaipuria, A. (2006). The Dark Side of Customer Relationship Management in the Luxury Segment of the Hotel Industry.

Chicago Style (17th ed.) Citation

Jaipuria, Akshay. The Dark Side of Customer Relationship Management in the Luxury Segment of the Hotel Industry. 2006.

MLA (9th ed.) Citation

Jaipuria, Akshay. The Dark Side of Customer Relationship Management in the Luxury Segment of the Hotel Industry. 2006.

Warning: These citations may not always be 100% accurate.