| Summary: | Corporations stand at the threshold of a new age. Confronted with worldwide turbulence and competition, information technology is the new weapon that is capable of dramatically changing the balance of power. An effective battle plan and the ability to mobilize resources are essential.
-Stuart E. Madnick.
Many firms that invested in IT systems have failed to reap the full benefits desired many companies have been disappointed by their failure to achieve the benefits they sought from their investments.
-Jacqueline Senker and Peter Senker
Organizations that do not take advantage of the growing opportunities provided by IT are likely to slip behind in the competitive business world.
-Robert I. Benjamin, John F. Rockart, Michael S. Scott Morton, John Wyman
Contrary to common beliefs about the crucial role of information technology (IT) in the modern world, empirical research has failed to provide consistent evidence of the positive effect of IT investments on corporate productivity and profitability.
-Bharadwaj, A.S.
If we have learned one thing from the 1990s, its that the big bang, IT driven initiatives rarely produce expected returns; they are complicated and expensive, take a long time to implement and are fraught with risk. Rather create economic value, more often than not they destroy it.
John Seely Brown and John Hagel III
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