A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example

This study investigates and discusses consumer consumption and consumption experiences by utilizing the "Strategic Experiential Modules"(Schmitt 1999) in the context of Eslite Bookstore in Taipei. The finding shows that consumers who go to Eslite Bookstore associate their consumption wit...

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Main Author: Huang, Chen Chi
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2006
Online Access:https://eprints.nottingham.ac.uk/20427/
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author Huang, Chen Chi
author_facet Huang, Chen Chi
author_sort Huang, Chen Chi
building Nottingham Research Data Repository
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description This study investigates and discusses consumer consumption and consumption experiences by utilizing the "Strategic Experiential Modules"(Schmitt 1999) in the context of Eslite Bookstore in Taipei. The finding shows that consumers who go to Eslite Bookstore associate their consumption with their experiences. In addition, Sense, Feel and Think experiences are the main reasons why consumer chooses to go to Eslite Bookstore. Next, as a whole, the Sensory and Feel experiences are the most impressive experiences in the context of Eslite Bookstore. Consumers enjoy sensory stimulations, perceive that Eslite Bookstore is a place that feeds their mood or emotion arousal requirements and praise Eslite's efforts for designing their promotions and activities but they are also lack of physical participation and mental connection with Eslite Bookstore. Thirdly, among all experience providers, experience providers related to the sensory stimulation, such as the spatial environment enhance all experiences. Taken together, these findings highlight that consumer indeed associate consumptions with their experiences but not all experiences are enhanced by experiential marketing in the context of Eslite Bookstore.
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spelling nottingham-204272018-01-05T18:47:07Z https://eprints.nottingham.ac.uk/20427/ A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example Huang, Chen Chi This study investigates and discusses consumer consumption and consumption experiences by utilizing the "Strategic Experiential Modules"(Schmitt 1999) in the context of Eslite Bookstore in Taipei. The finding shows that consumers who go to Eslite Bookstore associate their consumption with their experiences. In addition, Sense, Feel and Think experiences are the main reasons why consumer chooses to go to Eslite Bookstore. Next, as a whole, the Sensory and Feel experiences are the most impressive experiences in the context of Eslite Bookstore. Consumers enjoy sensory stimulations, perceive that Eslite Bookstore is a place that feeds their mood or emotion arousal requirements and praise Eslite's efforts for designing their promotions and activities but they are also lack of physical participation and mental connection with Eslite Bookstore. Thirdly, among all experience providers, experience providers related to the sensory stimulation, such as the spatial environment enhance all experiences. Taken together, these findings highlight that consumer indeed associate consumptions with their experiences but not all experiences are enhanced by experiential marketing in the context of Eslite Bookstore. 2006 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/20427/1/06MAlixhc12.pdf Huang, Chen Chi (2006) A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example. [Dissertation (University of Nottingham only)] (Unpublished)
spellingShingle Huang, Chen Chi
A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example
title A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example
title_full A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example
title_fullStr A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example
title_full_unstemmed A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example
title_short A study of consumer consumption and consumption experience from an experiential marketing perspective -using the Eslite Bookstore in Taipei as an example
title_sort study of consumer consumption and consumption experience from an experiential marketing perspective -using the eslite bookstore in taipei as an example
url https://eprints.nottingham.ac.uk/20427/