Test implementation of TQM in china and its impact on business perfromance measures

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Test implementation of TQM in china and its impact on business perfromance measures

Today the trend in business is towards globalization and high competition (Ittner, and Larcker. 1998b). Organization need to increase the competition advantages, e.g. reduces costs, develop new products and service, shorten process cycle and response times, and also include worker satisfaction and c...

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Bibliographic Details
Main Author:	zhu, huayan
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2006
Subjects:	TQM performance measures
Online Access:	https://eprints.nottingham.ac.uk/20380/

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