Bajaj, R. S. (2006). Customer Relationship Management: A Case Study of the Ritz-Carlton Hotel.
Chicago Style (17th ed.) CitationBajaj, Raghbir Singh. Customer Relationship Management: A Case Study of the Ritz-Carlton Hotel. 2006.
MLA (9th ed.) CitationBajaj, Raghbir Singh. Customer Relationship Management: A Case Study of the Ritz-Carlton Hotel. 2006.
Warning: These citations may not always be 100% accurate.