Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives

Organizations around the globe are being required to become more efficient, responsive, and innovative. In today's quickly changing business environment, companies must organize their work around process. Business Process Reengineering (BPR) has been of great interest to many organizations ar...

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Main Author: Tayeb, Mamdouh
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2005
Subjects:
Online Access:https://eprints.nottingham.ac.uk/20087/
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author Tayeb, Mamdouh
author_facet Tayeb, Mamdouh
author_sort Tayeb, Mamdouh
building Nottingham Research Data Repository
collection Online Access
description Organizations around the globe are being required to become more efficient, responsive, and innovative. In today's quickly changing business environment, companies must organize their work around process. Business Process Reengineering (BPR) has been of great interest to many organizations around the globe, aiming at radical changes and leaps in improvement. Similar to organizations in almost all other industries, airlines around the world have been confronted with several challenges, including globalization. BPR was introduced to Saudi Airlines in 1994, to furnish the airline with the required changes, so that it would be able to face its foreseeable challenges. Saudi Airlines was the first organization in Saudi Arabia to adopt BPR. The purpose of this dissertation is to critically investigate BPR initiatives undertaken by Saudi Airlines. The study focuses on the main factors that influenced the outcomes of BPR projects undertaken by Saudi Airlines. It was concluded that a lack of management support, the absence of clear strategic plans, the failure to invest in information technology, ignorance of the human factor, and bureaucracy have had a significantly negative impact on BPR initiatives in Saudi Airlines. This study is of great interest to those organizations which are considering undertaking BPR. Before undertaking BPR projects, organizations ought to closely consider both the enablers and challenges of BPR. Those enablers and challenges include information technology, leadership, strategic aliment, change management, clearly identified goals, and realistic expectations
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spelling nottingham-200872022-03-21T16:03:28Z https://eprints.nottingham.ac.uk/20087/ Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives Tayeb, Mamdouh Organizations around the globe are being required to become more efficient, responsive, and innovative. In today's quickly changing business environment, companies must organize their work around process. Business Process Reengineering (BPR) has been of great interest to many organizations around the globe, aiming at radical changes and leaps in improvement. Similar to organizations in almost all other industries, airlines around the world have been confronted with several challenges, including globalization. BPR was introduced to Saudi Airlines in 1994, to furnish the airline with the required changes, so that it would be able to face its foreseeable challenges. Saudi Airlines was the first organization in Saudi Arabia to adopt BPR. The purpose of this dissertation is to critically investigate BPR initiatives undertaken by Saudi Airlines. The study focuses on the main factors that influenced the outcomes of BPR projects undertaken by Saudi Airlines. It was concluded that a lack of management support, the absence of clear strategic plans, the failure to invest in information technology, ignorance of the human factor, and bureaucracy have had a significantly negative impact on BPR initiatives in Saudi Airlines. This study is of great interest to those organizations which are considering undertaking BPR. Before undertaking BPR projects, organizations ought to closely consider both the enablers and challenges of BPR. Those enablers and challenges include information technology, leadership, strategic aliment, change management, clearly identified goals, and realistic expectations 2005 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/20087/1/mamD.pdf Tayeb, Mamdouh (2005) Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives. [Dissertation (University of Nottingham only)] (Unpublished) BPR Business Process Reengineering Airlines Challenges Factors
spellingShingle BPR
Business
Process
Reengineering
Airlines
Challenges
Factors
Tayeb, Mamdouh
Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives
title Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives
title_full Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives
title_fullStr Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives
title_full_unstemmed Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives
title_short Business Process Reengineering and the Challenges Facing Airlines, A Critical Study of the Factors Influencing Saudi Airlines' BPR Initiatives
title_sort business process reengineering and the challenges facing airlines, a critical study of the factors influencing saudi airlines' bpr initiatives
topic BPR
Business
Process
Reengineering
Airlines
Challenges
Factors
url https://eprints.nottingham.ac.uk/20087/