World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc

Rolls Royce Group Plc (R-R) is transforming the way in which it operates in its aftermarket. The company is moving from a product based Time and Materials (T&M) business to a service based way of working which includes Total Care Agreements (TCA). Under T&M when an engine is repaired and ove...

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Main Authors: Vaithiyanathan, Shivany, Sbardello, Marco, Leung, Lily
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2005
Subjects:
Online Access:https://eprints.nottingham.ac.uk/20025/
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author Vaithiyanathan, Shivany
Sbardello, Marco
Leung, Lily
author_facet Vaithiyanathan, Shivany
Sbardello, Marco
Leung, Lily
author_sort Vaithiyanathan, Shivany
building Nottingham Research Data Repository
collection Online Access
description Rolls Royce Group Plc (R-R) is transforming the way in which it operates in its aftermarket. The company is moving from a product based Time and Materials (T&M) business to a service based way of working which includes Total Care Agreements (TCA). Under T&M when an engine is repaired and overhauled customers are charged based upon cost plus margin, whereas under TCA the cost to the customer is fixed. The profitability of TCA depends on margin improvements through cost and risk reduction and operational improvements. This requires supply chain and logistics support. This project was undertaken to support the Aftermarket Logistics Operating Model (ALOM) to investigate the following six business policy options - Workscope Standardisation - Component Inspection Policy - Component Repair Vendor (CRV) smoothing - Kitting - Module Swapping - Aftermarket Service Centres (ASC)
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format Dissertation (University of Nottingham only)
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institution University of Nottingham Malaysia Campus
institution_category Local University
language English
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publishDate 2005
recordtype eprints
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spelling nottingham-200252017-12-29T22:15:15Z https://eprints.nottingham.ac.uk/20025/ World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc Vaithiyanathan, Shivany Sbardello, Marco Leung, Lily Rolls Royce Group Plc (R-R) is transforming the way in which it operates in its aftermarket. The company is moving from a product based Time and Materials (T&M) business to a service based way of working which includes Total Care Agreements (TCA). Under T&M when an engine is repaired and overhauled customers are charged based upon cost plus margin, whereas under TCA the cost to the customer is fixed. The profitability of TCA depends on margin improvements through cost and risk reduction and operational improvements. This requires supply chain and logistics support. This project was undertaken to support the Aftermarket Logistics Operating Model (ALOM) to investigate the following six business policy options - Workscope Standardisation - Component Inspection Policy - Component Repair Vendor (CRV) smoothing - Kitting - Module Swapping - Aftermarket Service Centres (ASC) 2005 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/20025/1/05MBAlixsv1_lixms17_lixmlll1.pdf Vaithiyanathan, Shivany, Sbardello, Marco and Leung, Lily (2005) World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc. [Dissertation (University of Nottingham only)] (Unpublished) Aerospace Aftermarket Logistics
spellingShingle Aerospace Aftermarket
Logistics
Vaithiyanathan, Shivany
Sbardello, Marco
Leung, Lily
World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc
title World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc
title_full World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc
title_fullStr World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc
title_full_unstemmed World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc
title_short World Class Operations in Aftermarket Logistics at Rolls Royce Group Plc
title_sort world class operations in aftermarket logistics at rolls royce group plc
topic Aerospace Aftermarket
Logistics
url https://eprints.nottingham.ac.uk/20025/