Building a performance measurement internal auditing framework for the ISO 9001 quality management system

During the last two decades, ISO 9000 standards have become one of the most important management approaches in the world. Currently, the standards are used by more than one million companies in more than 170 countries. ISO 9001 audits are the most widely used performance measurement (PM) method to a...

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Bibliographic Details
Main Author: Gutierrez Alcantara, Flor Monica
Format: Thesis (University of Nottingham only)
Language:English
Published: 2013
Subjects:
Online Access:https://eprints.nottingham.ac.uk/13353/

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