The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS

This study contributes to research examining how professional autonomy and hierarchy impacts upon the implementation of policy designed to improve the quality of public services delivery through the introduction of new managerial roles. It is based on an empirical examination of a new role for nurse...

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Main Authors: Currie, Graeme, Koteyko, Nelya, Nerlich, Brigitte
Format: Article
Published: Wiley-Blackwell 2009
Online Access:https://eprints.nottingham.ac.uk/1301/
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author Currie, Graeme
Koteyko, Nelya
Nerlich, Brigitte
author_facet Currie, Graeme
Koteyko, Nelya
Nerlich, Brigitte
author_sort Currie, Graeme
building Nottingham Research Data Repository
collection Online Access
description This study contributes to research examining how professional autonomy and hierarchy impacts upon the implementation of policy designed to improve the quality of public services delivery through the introduction of new managerial roles. It is based on an empirical examination of a new role for nurses – modern matrons – who are expected by policy-makers to drive organizational change aimed at tackling health care acquired infections (HCAI) in the National Health Service (NHS) within England. First, we show that the changing role of nurses associated with their ongoing professionalization limits the influence of modern matrons over their own ranks in tackling HCAI. Second, the influence of modern matrons over doctors is limited. Third, government policy itself appears inconsistent in its support for the role of modern matrons. The attempts of modern matrons to tackle HCAI appear more effective where infection control activity is situated in professional practice and where modern matrons integrate aspirations for improved infection control within mainstream audit mechanisms in a health care organization.
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spelling nottingham-13012020-05-04T16:28:23Z https://eprints.nottingham.ac.uk/1301/ The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS Currie, Graeme Koteyko, Nelya Nerlich, Brigitte This study contributes to research examining how professional autonomy and hierarchy impacts upon the implementation of policy designed to improve the quality of public services delivery through the introduction of new managerial roles. It is based on an empirical examination of a new role for nurses – modern matrons – who are expected by policy-makers to drive organizational change aimed at tackling health care acquired infections (HCAI) in the National Health Service (NHS) within England. First, we show that the changing role of nurses associated with their ongoing professionalization limits the influence of modern matrons over their own ranks in tackling HCAI. Second, the influence of modern matrons over doctors is limited. Third, government policy itself appears inconsistent in its support for the role of modern matrons. The attempts of modern matrons to tackle HCAI appear more effective where infection control activity is situated in professional practice and where modern matrons integrate aspirations for improved infection control within mainstream audit mechanisms in a health care organization. Wiley-Blackwell 2009-05-22 Article NonPeerReviewed Currie, Graeme, Koteyko, Nelya and Nerlich, Brigitte (2009) The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS. Public Administration, 87 (2). pp. 295-311. ISSN 0033-3298 http://onlinelibrary.wiley.com/doi/10.1111/j.1467-9299.2009.01755.x/abstract doi:10.1111/j.1467-9299.2009.01755.x doi:10.1111/j.1467-9299.2009.01755.x
spellingShingle Currie, Graeme
Koteyko, Nelya
Nerlich, Brigitte
The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS
title The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS
title_full The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS
title_fullStr The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS
title_full_unstemmed The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS
title_short The dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the English NHS
title_sort dynamics of professions and development of new roles in public services organizations: the case of modern matrons in the english nhs
url https://eprints.nottingham.ac.uk/1301/
https://eprints.nottingham.ac.uk/1301/
https://eprints.nottingham.ac.uk/1301/