E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective.
| Main Author: | Sivananthan, R. |
|---|---|
| Format: | Thesis |
| Published: |
2005
|
| Subjects: | |
| Online Access: | http://shdl.mmu.edu.my/921/ |
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