E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective.
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| Format: | Thesis |
| Published: |
2005
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| Online Access: | http://shdl.mmu.edu.my/921/ |
| _version_ | 1848789637574688768 |
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| author | Sivananthan, R. |
| author_facet | Sivananthan, R. |
| author_sort | Sivananthan, R. |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective. |
| first_indexed | 2025-11-14T17:59:53Z |
| format | Thesis |
| id | mmu-921 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T17:59:53Z |
| publishDate | 2005 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-9212010-07-13T03:20:24Z http://shdl.mmu.edu.my/921/ E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction Sivananthan, R. HG Finance The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective. 2005-11 Thesis NonPeerReviewed Sivananthan, R. (2005) E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | HG Finance Sivananthan, R. E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction |
| title | E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction |
| title_full | E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction |
| title_fullStr | E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction |
| title_full_unstemmed | E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction |
| title_short | E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction |
| title_sort | e-banking in rhb bank malaysia a case study on customer satisfaction |
| topic | HG Finance |
| url | http://shdl.mmu.edu.my/921/ http://shdl.mmu.edu.my/921/ |