E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective.
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| Format: | Thesis |
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2005
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| Online Access: | http://shdl.mmu.edu.my/921/ |
| Summary: | The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective. |
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