Lau , P. M. (2005). Service Quality: A Study Of The Hospitality Industry In Malaysia.
Chicago Style (17th ed.) CitationLau , Pei Mey. Service Quality: A Study Of The Hospitality Industry In Malaysia. 2005.
MLA (9th ed.) CitationLau , Pei Mey. Service Quality: A Study Of The Hospitality Industry In Malaysia. 2005.
Warning: These citations may not always be 100% accurate.