The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad

HeiTech's specialists and consultants have worked with and delivered comprehensive and cutting edge and-to-end solutions to the Malaysian market for over 15 years. As a result of the evolving customer centric business core, Heitech now faces an opportunity to bridge their customer relationship...

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Bibliographic Details
Main Author: Zaharuddin, Mohd Dzulkaedah
Format: Thesis
Published: 2004
Subjects:
Online Access:http://shdl.mmu.edu.my/808/
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author Zaharuddin, Mohd Dzulkaedah
author_facet Zaharuddin, Mohd Dzulkaedah
author_sort Zaharuddin, Mohd Dzulkaedah
building MMU Institutional Repository
collection Online Access
description HeiTech's specialists and consultants have worked with and delivered comprehensive and cutting edge and-to-end solutions to the Malaysian market for over 15 years. As a result of the evolving customer centric business core, Heitech now faces an opportunity to bridge their customer relationship with the espertise provided. The successful of the Customer Relationship Management (CRM) strategies will determine HeiTech's readiness in responding to the customer needs and sustaining the customer's loyalty.
first_indexed 2025-11-14T17:59:25Z
format Thesis
id mmu-808
institution Multimedia University
institution_category Local University
last_indexed 2025-11-14T17:59:25Z
publishDate 2004
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spelling mmu-8082010-07-02T09:04:39Z http://shdl.mmu.edu.my/808/ The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad Zaharuddin, Mohd Dzulkaedah HF5410-5417.5 Marketing. Distribution of products HeiTech's specialists and consultants have worked with and delivered comprehensive and cutting edge and-to-end solutions to the Malaysian market for over 15 years. As a result of the evolving customer centric business core, Heitech now faces an opportunity to bridge their customer relationship with the espertise provided. The successful of the Customer Relationship Management (CRM) strategies will determine HeiTech's readiness in responding to the customer needs and sustaining the customer's loyalty. 2004-09 Thesis NonPeerReviewed Zaharuddin, Mohd Dzulkaedah (2004) The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php
spellingShingle HF5410-5417.5 Marketing. Distribution of products
Zaharuddin, Mohd Dzulkaedah
The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad
title The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad
title_full The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad
title_fullStr The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad
title_full_unstemmed The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad
title_short The Customer Relationship Management (CRM) Assessment Of Heitech Padu Berhad
title_sort customer relationship management (crm) assessment of heitech padu berhad
topic HF5410-5417.5 Marketing. Distribution of products
url http://shdl.mmu.edu.my/808/
http://shdl.mmu.edu.my/808/