Goon , T. C. (2005). Framework For Knowledge-Driven Customer Relationship Management.
Chicago Style (17th ed.) CitationGoon , Tuck Choy. Framework For Knowledge-Driven Customer Relationship Management. 2005.
MLA (9th ed.) CitationGoon , Tuck Choy. Framework For Knowledge-Driven Customer Relationship Management. 2005.
Warning: These citations may not always be 100% accurate.