Web-Based Customer Service In Malaysia

This research strives to establish the current outloook of the adoption of Web-Based customer service in Malaysia and to look at ways in which businesses can use it to build a competitive advantage.

Bibliographic Details
Main Author:	Jon, Lee Hoong
Format:	Thesis
Published:	2001
Subjects:	LB2361 Curriculum
Online Access:	http://shdl.mmu.edu.my/482/

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