Customer Satisfaction Under Equal Access Environment In Telekom Malaysia

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Customer Satisfaction Under Equal Access Environment In Telekom Malaysia

Deregulation and technological innovation are drastically changing the structure of traditionally regulated telecommunication industries. Telekom Malaysia began to experience this critical environment change in its business handling in early 1999 with the government's introduction of the Commun...

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Bibliographic Details
Main Author:	Nordin, Mohd Ali
Format:	Thesis
Published:	2000
Subjects:	LB2361 Curriculum
Online Access:	http://shdl.mmu.edu.my/443/

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