Customer Satisfaction Under Equal Access Environment In Telekom Malaysia

Deregulation and technological innovation are drastically changing the structure of traditionally regulated telecommunication industries. Telekom Malaysia began to experience this critical environment change in its business handling in early 1999 with the government's introduction of the Commun...

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Bibliographic Details
Main Author: Nordin, Mohd Ali
Format: Thesis
Published: 2000
Subjects:
Online Access:http://shdl.mmu.edu.my/443/
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author Nordin, Mohd Ali
author_facet Nordin, Mohd Ali
author_sort Nordin, Mohd Ali
building MMU Institutional Repository
collection Online Access
description Deregulation and technological innovation are drastically changing the structure of traditionally regulated telecommunication industries. Telekom Malaysia began to experience this critical environment change in its business handling in early 1999 with the government's introduction of the Communications and Multimedia Act covering its deregulation rules for the basic services known as Equal Access (EA).
first_indexed 2025-11-14T17:57:49Z
format Thesis
id mmu-443
institution Multimedia University
institution_category Local University
last_indexed 2025-11-14T17:57:49Z
publishDate 2000
recordtype eprints
repository_type Digital Repository
spelling mmu-4432010-06-15T09:38:28Z http://shdl.mmu.edu.my/443/ Customer Satisfaction Under Equal Access Environment In Telekom Malaysia Nordin, Mohd Ali LB2361 Curriculum Deregulation and technological innovation are drastically changing the structure of traditionally regulated telecommunication industries. Telekom Malaysia began to experience this critical environment change in its business handling in early 1999 with the government's introduction of the Communications and Multimedia Act covering its deregulation rules for the basic services known as Equal Access (EA). 2000-08 Thesis NonPeerReviewed Nordin, Mohd Ali (2000) Customer Satisfaction Under Equal Access Environment In Telekom Malaysia. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php
spellingShingle LB2361 Curriculum
Nordin, Mohd Ali
Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_full Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_fullStr Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_full_unstemmed Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_short Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_sort customer satisfaction under equal access environment in telekom malaysia
topic LB2361 Curriculum
url http://shdl.mmu.edu.my/443/
http://shdl.mmu.edu.my/443/