Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception
The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati
| Main Author: | |
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| Format: | Thesis |
| Published: |
2000
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| Subjects: | |
| Online Access: | http://shdl.mmu.edu.my/442/ |
| _version_ | 1848789507234594816 |
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| author | Mahmud, Hamidah |
| author_facet | Mahmud, Hamidah |
| author_sort | Mahmud, Hamidah |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati |
| first_indexed | 2025-11-14T17:57:49Z |
| format | Thesis |
| id | mmu-442 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T17:57:49Z |
| publishDate | 2000 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-4422010-06-15T10:19:36Z http://shdl.mmu.edu.my/442/ Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception Mahmud, Hamidah LB2361 Curriculum The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati 2000-08 Thesis NonPeerReviewed Mahmud, Hamidah (2000) Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | LB2361 Curriculum Mahmud, Hamidah Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title | Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_full | Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_fullStr | Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_full_unstemmed | Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_short | Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_sort | telekom malaysia retail outlets: a study on consumer's value perception |
| topic | LB2361 Curriculum |
| url | http://shdl.mmu.edu.my/442/ http://shdl.mmu.edu.my/442/ |