The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia
This research attempts to find a co-relation between maximizing customers satisfaction levels in international analytical instruments import companies and their effective use of IT e.g. use of emailing for speedier notification and correspondence,posting of product information in the company web sit...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Published: |
2001
|
| Subjects: | |
| Online Access: | http://shdl.mmu.edu.my/426/ |
| _version_ | 1848789502804361216 |
|---|---|
| author | Meng, Leong Chan |
| author_facet | Meng, Leong Chan |
| author_sort | Meng, Leong Chan |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | This research attempts to find a co-relation between maximizing customers satisfaction levels in international analytical instruments import companies and their effective use of IT e.g. use of emailing for speedier notification and correspondence,posting of product information in the company web site, multimedia presentation, etc. The research also reveals the perception of customers and the said companies, in using the Internet as an additional tool to provide a competitive edge. |
| first_indexed | 2025-11-14T17:57:45Z |
| format | Thesis |
| id | mmu-426 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T17:57:45Z |
| publishDate | 2001 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-4262010-06-15T01:55:23Z http://shdl.mmu.edu.my/426/ The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia Meng, Leong Chan LB2361 Curriculum This research attempts to find a co-relation between maximizing customers satisfaction levels in international analytical instruments import companies and their effective use of IT e.g. use of emailing for speedier notification and correspondence,posting of product information in the company web site, multimedia presentation, etc. The research also reveals the perception of customers and the said companies, in using the Internet as an additional tool to provide a competitive edge. 2001-08 Thesis NonPeerReviewed Meng, Leong Chan (2001) The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | LB2361 Curriculum Meng, Leong Chan The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia |
| title | The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia |
| title_full | The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia |
| title_fullStr | The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia |
| title_full_unstemmed | The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia |
| title_short | The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia |
| title_sort | relationship between the customer satisfaction levels and the multiple operations and information technology adeptness of international analytical instruments import companies in malaysia |
| topic | LB2361 Curriculum |
| url | http://shdl.mmu.edu.my/426/ http://shdl.mmu.edu.my/426/ |