Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia
This study compares non-service and service industries in Malaysia in terms of the use of Intellectual Capital(IC) and its effect on Performance (PER). It investigates as well the relationship between IC and Knowledge Managemen (KM). IC is the knowledge "stock" ( Stewart, 1997:111; Bontis,...
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| Format: | Thesis |
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2002
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| Online Access: | http://shdl.mmu.edu.my/37/ |
| _version_ | 1848789406989680640 |
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| author | Chua, Chong Keow |
| author_facet | Chua, Chong Keow |
| author_sort | Chua, Chong Keow |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | This study compares non-service and service industries in Malaysia in terms of the use of Intellectual Capital(IC) and its effect on Performance (PER). It investigates as well the relationship between IC and Knowledge Managemen (KM). IC is the knowledge "stock" ( Stewart, 1997:111; Bontis, 1999:1) and KM is the knowledge "flow" (Bontis, 1999: 9). IC consists of Human Capital (HC) and Customer Capital (CC) which can only be shared by companies. Whereas, Structural capital (SC) is entirely owned by the companies. Good people may leave resulting in a "brain drain" (Chin, 2001). For the data collection, 164 Senior Malaysian managers from both non-Multimedia Super Corridor(MSC) and MSC enterprises were selected. |
| first_indexed | 2025-11-14T17:56:13Z |
| format | Thesis |
| id | mmu-37 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T17:56:13Z |
| publishDate | 2002 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-372009-12-04T10:17:44Z http://shdl.mmu.edu.my/37/ Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia Chua, Chong Keow LB2300 Higher Education This study compares non-service and service industries in Malaysia in terms of the use of Intellectual Capital(IC) and its effect on Performance (PER). It investigates as well the relationship between IC and Knowledge Managemen (KM). IC is the knowledge "stock" ( Stewart, 1997:111; Bontis, 1999:1) and KM is the knowledge "flow" (Bontis, 1999: 9). IC consists of Human Capital (HC) and Customer Capital (CC) which can only be shared by companies. Whereas, Structural capital (SC) is entirely owned by the companies. Good people may leave resulting in a "brain drain" (Chin, 2001). For the data collection, 164 Senior Malaysian managers from both non-Multimedia Super Corridor(MSC) and MSC enterprises were selected. 2002 Thesis NonPeerReviewed Chua, Chong Keow (2002) Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia. PhD thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | LB2300 Higher Education Chua, Chong Keow Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia |
| title | Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia |
| title_full | Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia |
| title_fullStr | Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia |
| title_full_unstemmed | Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia |
| title_short | Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia |
| title_sort | intellectual capital and knowledge management: a comparative study in malaysia |
| topic | LB2300 Higher Education |
| url | http://shdl.mmu.edu.my/37/ http://shdl.mmu.edu.my/37/ |