Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective
The main aim of this research is to discover the most important factors influencing Malaysian consumers\' thought and opinions regarding the quality of e-services by understanding the aspects and characteristics, which influence these opinions in online shoppers.
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| Format: | Thesis |
| Published: |
2011
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| Online Access: | http://shdl.mmu.edu.my/3450/ |
| _version_ | 1848790330995900416 |
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| author | Namdari, Elham |
| author_facet | Namdari, Elham |
| author_sort | Namdari, Elham |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The main aim of this research is to discover the most important factors influencing Malaysian consumers\' thought and opinions regarding the quality of e-services by understanding the aspects and characteristics, which influence these opinions in online shoppers. |
| first_indexed | 2025-11-14T18:10:55Z |
| format | Thesis |
| id | mmu-3450 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:10:55Z |
| publishDate | 2011 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-34502012-03-30T02:15:19Z http://shdl.mmu.edu.my/3450/ Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective Namdari, Elham TX Home economics The main aim of this research is to discover the most important factors influencing Malaysian consumers\' thought and opinions regarding the quality of e-services by understanding the aspects and characteristics, which influence these opinions in online shoppers. 2011-08 Thesis NonPeerReviewed Namdari, Elham (2011) Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective. Masters thesis, University of Multimedia. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | TX Home economics Namdari, Elham Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective |
| title | Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective |
| title_full | Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective |
| title_fullStr | Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective |
| title_full_unstemmed | Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective |
| title_short | Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective |
| title_sort | perceived e-service quality in online shopping from malaysian customers\' perspective |
| topic | TX Home economics |
| url | http://shdl.mmu.edu.my/3450/ http://shdl.mmu.edu.my/3450/ |