User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard

The research investigates the user acceptance Of automated teller machine (ATM) and transit applications embedded in. Malaysia's national identity smartcard named as MyKad. A research framework was developed based oil the Unified Theory of Acceptance and Use of Technology (UTAUT). A questionnai...

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Main Authors: Yeow, Paul H. P., Loo, W. H.
Format: Conference or Workshop Item
Published: 2007
Subjects:
Online Access:http://shdl.mmu.edu.my/3226/
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author Yeow, Paul H. P.
Loo, W. H.
author_facet Yeow, Paul H. P.
Loo, W. H.
author_sort Yeow, Paul H. P.
building MMU Institutional Repository
collection Online Access
description The research investigates the user acceptance Of automated teller machine (ATM) and transit applications embedded in. Malaysia's national identity smartcard named as MyKad. A research framework was developed based oil the Unified Theory of Acceptance and Use of Technology (UTAUT). A questionnaire survey was conducted oil 100 MyKod holders residing in Multimedia Super Corridor and descriptive statistics were used to analyze the survey data. The results show that Malaysians are unsure of their intention to use the two applications. They lack in understanding about their usefulness and the effort needed to use them. Consequently, there is 170 social support in their usage, and the applications have no credibility and would cause anxiety when used. Besides, it is perceived that there are insufficient facilitating conditions to use the applications. Recommendations are given to improve acceptability. The study is useful for those countries interested in increasing the acceptability of their multipurpose national identity smartcard applications.
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format Conference or Workshop Item
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institution Multimedia University
institution_category Local University
last_indexed 2025-11-14T18:09:56Z
publishDate 2007
recordtype eprints
repository_type Digital Repository
spelling mmu-32262011-10-12T06:05:54Z http://shdl.mmu.edu.my/3226/ User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard Yeow, Paul H. P. Loo, W. H. T Technology (General) QA75.5-76.95 Electronic computers. Computer science The research investigates the user acceptance Of automated teller machine (ATM) and transit applications embedded in. Malaysia's national identity smartcard named as MyKad. A research framework was developed based oil the Unified Theory of Acceptance and Use of Technology (UTAUT). A questionnaire survey was conducted oil 100 MyKod holders residing in Multimedia Super Corridor and descriptive statistics were used to analyze the survey data. The results show that Malaysians are unsure of their intention to use the two applications. They lack in understanding about their usefulness and the effort needed to use them. Consequently, there is 170 social support in their usage, and the applications have no credibility and would cause anxiety when used. Besides, it is perceived that there are insufficient facilitating conditions to use the applications. Recommendations are given to improve acceptability. The study is useful for those countries interested in increasing the acceptability of their multipurpose national identity smartcard applications. 2007-06 Conference or Workshop Item NonPeerReviewed Yeow, Paul H. P. and Loo, W. H. (2007) User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard. In: 8th International-Business-Information-Management-Association Conference (IBIMA), 20-22 JUNE 2007, Dublin, IRELAND. http://apps.webofknowledge.com/full_record.do?product=WOS&search_mode=GeneralSearch&qid=1&SID=V2namOAJkanAEgD@AON&page=125&doc=1241
spellingShingle T Technology (General)
QA75.5-76.95 Electronic computers. Computer science
Yeow, Paul H. P.
Loo, W. H.
User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard
title User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard
title_full User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard
title_fullStr User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard
title_full_unstemmed User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard
title_short User acceptance of ATM and transit applications embedded in Malaysia's national identity smartcard
title_sort user acceptance of atm and transit applications embedded in malaysia's national identity smartcard
topic T Technology (General)
QA75.5-76.95 Electronic computers. Computer science
url http://shdl.mmu.edu.my/3226/
http://shdl.mmu.edu.my/3226/