Modelling user trust and mobile payment adoption: A conceptual framework
The proliferation of new technologies and the changing dynamics of industry competition have spurred growth in innovative production, marketing and consumption. The need for convenience has also fuelled enormous interest in the use of mobile payment innovations, which in turn creates security challe...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
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2008
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| Online Access: | http://shdl.mmu.edu.my/2915/ |
| _version_ | 1848790184401829888 |
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| author | Uchenna Cyril., Eze Gerald Goh Guan, Gan John, Ademu Samson A., Tella |
| author_facet | Uchenna Cyril., Eze Gerald Goh Guan, Gan John, Ademu Samson A., Tella |
| author_sort | Uchenna Cyril., Eze |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The proliferation of new technologies and the changing dynamics of industry competition have spurred growth in innovative production, marketing and consumption. The need for convenience has also fuelled enormous interest in the use of mobile payment innovations, which in turn creates security challenges for users. Indications are that mobile phones and handheld devices should have made more inroads in businesses and societies as in most advanced societies are at today [1]. Instead, there has been a slow acceptance of mobile and handheld devices as alternative payment systems, especially in developing countries, despite the efforts of key players such as banks, mobile network operators, and mobile payment service providers (MPSP). This paper, therefore, is a conceptual design to examine security factors influencing the acceptance of mobile payment systems in Malaysia. This paper will examine the impact of security dimensions on trust and how these impacts on trust influence users' intention to use mobile payment systems. We will also highlight several research, practitioner and policy implications. |
| first_indexed | 2025-11-14T18:08:35Z |
| format | Conference or Workshop Item |
| id | mmu-2915 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:08:35Z |
| publishDate | 2008 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-29152011-09-23T02:15:58Z http://shdl.mmu.edu.my/2915/ Modelling user trust and mobile payment adoption: A conceptual framework Uchenna Cyril., Eze Gerald Goh Guan, Gan John, Ademu Samson A., Tella HB Economic theory. Demography QA75.5-76.95 Electronic computers. Computer science The proliferation of new technologies and the changing dynamics of industry competition have spurred growth in innovative production, marketing and consumption. The need for convenience has also fuelled enormous interest in the use of mobile payment innovations, which in turn creates security challenges for users. Indications are that mobile phones and handheld devices should have made more inroads in businesses and societies as in most advanced societies are at today [1]. Instead, there has been a slow acceptance of mobile and handheld devices as alternative payment systems, especially in developing countries, despite the efforts of key players such as banks, mobile network operators, and mobile payment service providers (MPSP). This paper, therefore, is a conceptual design to examine security factors influencing the acceptance of mobile payment systems in Malaysia. This paper will examine the impact of security dimensions on trust and how these impacts on trust influence users' intention to use mobile payment systems. We will also highlight several research, practitioner and policy implications. 2008-06 Conference or Workshop Item NonPeerReviewed Uchenna Cyril., Eze and Gerald Goh Guan, Gan and John, Ademu and Samson A., Tella (2008) Modelling user trust and mobile payment adoption: A conceptual framework. In: 10th International-Business-Information-Management-Association Conference, 30 JUN-01 JUL 2008, Kuala Lumpur, MALAYSIA. http://apps.webofknowledge.com/full_record.do?product=WOS&search_mode=GeneralSearch&qid=1&SID=Y2n4BHFkgDEOadaE5bg&page=95&doc=949 |
| spellingShingle | HB Economic theory. Demography QA75.5-76.95 Electronic computers. Computer science Uchenna Cyril., Eze Gerald Goh Guan, Gan John, Ademu Samson A., Tella Modelling user trust and mobile payment adoption: A conceptual framework |
| title | Modelling user trust and mobile payment adoption: A conceptual framework |
| title_full | Modelling user trust and mobile payment adoption: A conceptual framework |
| title_fullStr | Modelling user trust and mobile payment adoption: A conceptual framework |
| title_full_unstemmed | Modelling user trust and mobile payment adoption: A conceptual framework |
| title_short | Modelling user trust and mobile payment adoption: A conceptual framework |
| title_sort | modelling user trust and mobile payment adoption: a conceptual framework |
| topic | HB Economic theory. Demography QA75.5-76.95 Electronic computers. Computer science |
| url | http://shdl.mmu.edu.my/2915/ http://shdl.mmu.edu.my/2915/ |