An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs

Small and Medium Enterprises (SMEs) are key economic sector in Malaysia and the Malaysian government have over the past decades promoted development and growth initiatives such as ICT implementation to advance their overall economic agenda. This paper, therefore, examines the factors and adoption pa...

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Main Authors: Khong Sin, Tan, Uchenna Cyril, Eze
Format: Conference or Workshop Item
Published: 2008
Subjects:
Online Access:http://shdl.mmu.edu.my/2905/
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author Khong Sin, Tan
Uchenna Cyril, Eze
author_facet Khong Sin, Tan
Uchenna Cyril, Eze
author_sort Khong Sin, Tan
building MMU Institutional Repository
collection Online Access
description Small and Medium Enterprises (SMEs) are key economic sector in Malaysia and the Malaysian government have over the past decades promoted development and growth initiatives such as ICT implementation to advance their overall economic agenda. This paper, therefore, examines the factors and adoption patterns of Internet-based Information and Communication Technologies (ICTs) among SMEs in Malaysia. The Diffusion of Innovation underpins the conceptual framework in this paper. Questionnaire-based survey was used to collect data from 406 managers/owners of SMEs in the southern region of Malaysia. Data analysis indicates that Internet-based ICTs adoption among SMEs provides new business opportunities and access to market information and knowledge. Security and high ICT cost continues to be barriers to Internet-based ICTs adoption. Inferential analyses reveal that relative advantage, compatibility, complexity, observability and security are significant factors that influence Internet-based ICT adoption. The findings are discussed and interpreted to provide key implications to SMEs and Malaysian government.
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format Conference or Workshop Item
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institution Multimedia University
institution_category Local University
last_indexed 2025-11-14T18:08:32Z
publishDate 2008
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spelling mmu-29052011-09-21T07:22:46Z http://shdl.mmu.edu.my/2905/ An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs Khong Sin, Tan Uchenna Cyril, Eze HB Economic theory. Demography QA75.5-76.95 Electronic computers. Computer science Small and Medium Enterprises (SMEs) are key economic sector in Malaysia and the Malaysian government have over the past decades promoted development and growth initiatives such as ICT implementation to advance their overall economic agenda. This paper, therefore, examines the factors and adoption patterns of Internet-based Information and Communication Technologies (ICTs) among SMEs in Malaysia. The Diffusion of Innovation underpins the conceptual framework in this paper. Questionnaire-based survey was used to collect data from 406 managers/owners of SMEs in the southern region of Malaysia. Data analysis indicates that Internet-based ICTs adoption among SMEs provides new business opportunities and access to market information and knowledge. Security and high ICT cost continues to be barriers to Internet-based ICTs adoption. Inferential analyses reveal that relative advantage, compatibility, complexity, observability and security are significant factors that influence Internet-based ICT adoption. The findings are discussed and interpreted to provide key implications to SMEs and Malaysian government. 2008-06 Conference or Workshop Item NonPeerReviewed Khong Sin, Tan and Uchenna Cyril, Eze (2008) An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs. In: 10th International-Business-Information-Management-Association Conference, 30 JUN-01 JUL 2008, Kuala Lumpur, MALAYSIA. http://apps.webofknowledge.com/full_record.do?product=WOS&search_mode=GeneralSearch&qid=1&SID=W2iM7ei4LG636K33M1G&page=94&doc=939
spellingShingle HB Economic theory. Demography
QA75.5-76.95 Electronic computers. Computer science
Khong Sin, Tan
Uchenna Cyril, Eze
An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs
title An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs
title_full An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs
title_fullStr An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs
title_full_unstemmed An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs
title_short An Empirical Study of Internet-Based ICT Adoption Among Malaysian SMEs
title_sort empirical study of internet-based ict adoption among malaysian smes
topic HB Economic theory. Demography
QA75.5-76.95 Electronic computers. Computer science
url http://shdl.mmu.edu.my/2905/
http://shdl.mmu.edu.my/2905/