User acceptance of Online Banking Service in Australia
The research investigates both positive and negative factors influencing user acceptance of online banking services (OBS) in Australia. A research framework was developed based oil the Unified Theory of Acceptance and Use of Technology (UTAUT). One hundred and ninety respondents in Australia partici...
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| Format: | Conference or Workshop Item |
| Published: |
2008
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| Online Access: | http://shdl.mmu.edu.my/2900/ |
| _version_ | 1848790180739153920 |
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| author | Heng, Paul Ping Yeow Yuen, Yee Yen Tong, David Yoon Kin Lim, Nena |
| author_facet | Heng, Paul Ping Yeow Yuen, Yee Yen Tong, David Yoon Kin Lim, Nena |
| author_sort | Heng, Paul Ping Yeow |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The research investigates both positive and negative factors influencing user acceptance of online banking services (OBS) in Australia. A research framework was developed based oil the Unified Theory of Acceptance and Use of Technology (UTAUT). One hundred and ninety respondents in Australia participated in a survey on their perceptions toward OBS. Results show that although respondents strongly believe that using OBS would benefit their daily life, Many issues (Such its Security concerns and technology anxieties) reduce their self-efficacies. Recommendations were given to promote it safe, efficient and conducive environment for User adoption of online banking. |
| first_indexed | 2025-11-14T18:08:31Z |
| format | Conference or Workshop Item |
| id | mmu-2900 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:08:31Z |
| publishDate | 2008 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-29002020-12-29T18:47:18Z http://shdl.mmu.edu.my/2900/ User acceptance of Online Banking Service in Australia Heng, Paul Ping Yeow Yuen, Yee Yen Tong, David Yoon Kin Lim, Nena HB Economic theory. Demography QA75.5-76.95 Electronic computers. Computer science The research investigates both positive and negative factors influencing user acceptance of online banking services (OBS) in Australia. A research framework was developed based oil the Unified Theory of Acceptance and Use of Technology (UTAUT). One hundred and ninety respondents in Australia participated in a survey on their perceptions toward OBS. Results show that although respondents strongly believe that using OBS would benefit their daily life, Many issues (Such its Security concerns and technology anxieties) reduce their self-efficacies. Recommendations were given to promote it safe, efficient and conducive environment for User adoption of online banking. 2008-06 Conference or Workshop Item NonPeerReviewed Heng, Paul Ping Yeow and Yuen, Yee Yen and Tong, David Yoon Kin and Lim, Nena (2008) User acceptance of Online Banking Service in Australia. In: 10th International-Business-Information-Management-Association Conference, 30 JUN-01 JUL 2008, Kuala Lumpur, MALAYSIA . https://ibimapublishing.com/articles/CIBIMA/2008/816627/816627.pdf |
| spellingShingle | HB Economic theory. Demography QA75.5-76.95 Electronic computers. Computer science Heng, Paul Ping Yeow Yuen, Yee Yen Tong, David Yoon Kin Lim, Nena User acceptance of Online Banking Service in Australia |
| title | User acceptance of Online Banking Service in Australia |
| title_full | User acceptance of Online Banking Service in Australia |
| title_fullStr | User acceptance of Online Banking Service in Australia |
| title_full_unstemmed | User acceptance of Online Banking Service in Australia |
| title_short | User acceptance of Online Banking Service in Australia |
| title_sort | user acceptance of online banking service in australia |
| topic | HB Economic theory. Demography QA75.5-76.95 Electronic computers. Computer science |
| url | http://shdl.mmu.edu.my/2900/ http://shdl.mmu.edu.my/2900/ |