Success Factors Of Electronic Channels: An Analysis On Commercial Banks In Malaysia

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Success Factors Of Electronic Channels: An Analysis On Commercial Banks In Malaysia

The impact of technology in banking is mainly felt in the delivery of banking services through electronic channels. Other than bank branches, electronic channels like ATMs, pC banking, phone banking and banking kiosks have provided other alternatives to acquire banking products and services. Nonethe...

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Bibliographic Details
Main Author:	Ong, Hway Boon
Format:	Thesis
Published:	2002
Subjects:	LB2300 Higher Education
Online Access:	http://shdl.mmu.edu.my/25/

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