APA (7th ed.) Citation

Bala, S. V., & Rafi, A. (2003). Service quality evaluation of Internet banking in Malaysia.

Chicago Style (17th ed.) Citation

Bala, S. Vijayan, and A. Rafi. Service Quality Evaluation of Internet Banking in Malaysia. 2003.

MLA (9th ed.) Citation

Bala, S. Vijayan, and A. Rafi. Service Quality Evaluation of Internet Banking in Malaysia. 2003.

Warning: These citations may not always be 100% accurate.