Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia

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Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia

The main focus of this study is to evaluate customer\'s opinions towards the service quality of Internet banking. Also, this study looks into the service quality of Internet banking by using research method to obtain data from Internet bank users in Malaysia.A set of questionnaire as designed t...

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Bibliographic Details
Main Author:	Kamaludin, Mohd Ariff
Format:	Thesis
Published:	2004
Subjects:	HG Finance
Online Access:	http://shdl.mmu.edu.my/1847/

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