Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia
The main focus of this study is to evaluate customer\'s opinions towards the service quality of Internet banking. Also, this study looks into the service quality of Internet banking by using research method to obtain data from Internet bank users in Malaysia.A set of questionnaire as designed t...
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| Format: | Thesis |
| Published: |
2004
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| Subjects: | |
| Online Access: | http://shdl.mmu.edu.my/1847/ |
| _version_ | 1848789899523653632 |
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| author | Kamaludin, Mohd Ariff |
| author_facet | Kamaludin, Mohd Ariff |
| author_sort | Kamaludin, Mohd Ariff |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The main focus of this study is to evaluate customer\'s opinions towards the service quality of Internet banking. Also, this study looks into the service quality of Internet banking by using research method to obtain data from Internet bank users in Malaysia.A set of questionnaire as designed to get the customers point of view towards the service quality of internet banking in Malaysia. |
| first_indexed | 2025-11-14T18:04:03Z |
| format | Thesis |
| id | mmu-1847 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:04:03Z |
| publishDate | 2004 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-18472011-07-19T06:23:34Z http://shdl.mmu.edu.my/1847/ Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia Kamaludin, Mohd Ariff HG Finance The main focus of this study is to evaluate customer\'s opinions towards the service quality of Internet banking. Also, this study looks into the service quality of Internet banking by using research method to obtain data from Internet bank users in Malaysia.A set of questionnaire as designed to get the customers point of view towards the service quality of internet banking in Malaysia. 2004 Thesis NonPeerReviewed Kamaludin, Mohd Ariff (2004) Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia. Masters thesis, University of Multimedia. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | HG Finance Kamaludin, Mohd Ariff Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title | Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_full | Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_fullStr | Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_full_unstemmed | Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_short | Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_sort | customer evaluation on e-service quality dimensions: a study of internet banking in malaysia |
| topic | HG Finance |
| url | http://shdl.mmu.edu.my/1847/ http://shdl.mmu.edu.my/1847/ |