Assessment Of Maturity Status Of E-Government Websites In Malaysia Through Website Content Analysis

This study aimed to assess and evaluate maturity status of e-Government in Malaysia (at state level) according to e-Government system which citizens interact with. Transparency, interactivity, usability/accessibility, citizen partizipation, privacy/security, and service maturity were selected as the...

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Bibliographic Details
Main Author: Eskandar, Aria Asadi
Format: Thesis
Published: 2010
Subjects:
Online Access:http://shdl.mmu.edu.my/1837/
Description
Summary:This study aimed to assess and evaluate maturity status of e-Government in Malaysia (at state level) according to e-Government system which citizens interact with. Transparency, interactivity, usability/accessibility, citizen partizipation, privacy/security, and service maturity were selected as the main dimensions and performance measures for assessment and evaluation of e-Government web portals.