Assessing The Competencies Of Cellular Operations In Malaysia

QR Code

Assessing The Competencies Of Cellular Operations In Malaysia

This research project develops a model framework and a survey instrument to investigate the relationship between service quality, network quality, customer satisfaction and customer loyalty. Results of the study provide the evidence that the proposed model framework perform reliably in the Malaysian...

Full description

Bibliographic Details
Main Author:	Ngan Chong, Khoo
Format:	Thesis
Published:	2007
Subjects:	HE Transportation and Communications
Online Access:	http://shdl.mmu.edu.my/1811/

Similar Items

Modelling toll operations in Malaysia
by: Abdul Hamid, Ahmad Hilmy
Published: (1995)

Study on operational and fleet utilisation / Sunan Muhdzir Jamil
by: Sunan Muhdzir, Jamil
Published: (1990)

Operational analysis of motorized and non-motorized vehicle flow at intersection of Changying anf Wanshow roads
by: Hui, Zhang
Published: (2013)

Airasia Berhad Expansion Strategies To Achieve Competitiveness
by: Khoo, Fook Choy
Published: (2005)

A study on maximizing the utilization of fleet in order to operate at the lowest cost by road feeder service of Sri Bayanaemas / Asraf Ahmad
by: Asraf, Ahmad
Published: (1993)

Assessing stakeholder’s view for quality bus services in Kuala Lumpur
by: Norhisham, Shuhairy, et al.
Published: (2019)

An assessment of commuters’ perceptions of safety and comfort levels of ‘women-only coach’: the case study of KTM Komuter Malaysia
by: Bachok, Syahriah, et al.
Published: (2014)

Internationalization activities in Malaysia: Profile of logistics operators in Malaysia
by: Ahmad, Sa'ari, et al.
Published: (2016)

The importance of logistics competencies towards online shopping behaviour among university students
by: Kok, Chai Ceok, et al.
Published: (2017)

Boat operators and passengers reminded to be responsible
by: Borneo Post, (KK)
Published: (2013)

Boat operators, passengers must be responsible — Talib
by: Chiam, Antonia
Published: (2013)

A study of passengers' satisfaction on airport service quality
by: Chong, Mun Jie, et al.
Published: (2012)

Evaluation of the freight Intelligent Transportation System (ITS) on transportation operations
by: Choo, Gim Hwee, et al.
Published: (2012)

TELEKOM Malaysia: Malaysia\'s Leading Telecommunication Company - Innovating The Business In The Highly Competitive Market
by: Wan Mohamad, Wan Murdani
Published: (2011)

Study On Telekom Malaysia Berhad
by: Shaari, Shamsul
Published: (2004)

A Case Study Of Jaring, Malaysia
by: Gabu, Almond Alson Mitty
Published: (2006)

A Case Study On Motorola Malaysia
by: Chin, Gang Wu
Published: (2008)

Malaysia Airlines Systems Berhad (MAS)
by: Ahmad, Noormazlina
Published: (2008)

Case Study : A Great Recovery Of Malaysia Airlines
by: Abdul Hamid, Azni Syafawati
Published: (2005)

The Brand Strategies Of Airlines : A Study Of Malaysia Airlines
by: Kwong, Lawrence Ang Kian
Published: (2009)

Factors Affecting Online Hotel Reservation Intention In Malaysia
by: Amoujani, Efat
Published: (2011)

Development of composite risk index for federal roads in Malaysia
by: Intan Suhana, Mohd Razelan
Published: (2015)

Challenges Of Future Growth On Time Dot Com Company In Malaysia
by: K. Krishna Pillai, Jamuna
Published: (2009)

Testing the third-person effects theory on political campaign in Malaysia
by: Syed Abdullah Idid, Syed Arabi, et al.
Published: (2010)

A study on the popularity of k-pop among teenagers in Malaysia
by: Soo, Yee Jean
Published: (2023)

Impact Of Service Quality On Customer Behavioral Intention In Malaysia Telecommunication Industry
by: Tahir, Khafiz
Published: (2004)

Uber-nization of transport: An investigation into the sustainability of ride-sharing applications in Malaysia
by: Ong, Derek Lai Teik *, et al.
Published: (2017)

A study on parking space utilization at the International Islamic University Malaysia
by: Kadar Hamsa, Abdul Azeez
Published: (2005)

Korean wave in Malaysia: A study on purchasing behaviour of Malaysian youth
by: Tan, Xuan Ni
Published: (2023)

The impact of film censorship and its relevance to young adults in Malaysia today
by: Chai, Yating
Published: (2023)

A Study Of Customer/Passenger Perception On Online Airline Reservation Services In Malaysia
by: Lim, Wai Sheong
Published: (2007)

Assessing public perception and satisfaction within public transportation services in Penang
by: Poovaneswary, Murugasan
Published: (2024)

Influence Of Brand Personality On Brand Equity For Internet Service Provider (ISP\'S) In Malaysia
by: Boroujeni, Sina Borjian
Published: (2011)

Mobile Service Provider In Malaysia: A Case Study Of Maxis Communication Berhad
by: Jacob, Marilyn
Published: (2008)

A study of awareness of cyber scams and cybersecurity among university students in Malaysia
by: Bong, Xu Lin
Published: (2023)

The effect of deregulation on the performance of truck carriers in Malaysia / Mior Mohd Hafizh Mior Hamzah
by: Mior Hamzah, Mior Mohd Hafizh
Published: (2015)

Market analysis on wireless local loop telecommunication of rural in Malaysia / by Tan Kang Yap
by: Tan, Kang Yap
Published: (1995)

Dynamic linkages among transport energy consumption, income and CO2 emission in Malaysia
by: A.A., Azlina, et al.
Published: (2014)

Attitude towards information property rights among students : The case of International Islamic University Malaysia
by: Mohamud, Ibrahim Kalif, et al.
Published: (2017)

A study on urban-rural public bus passengers' demographic and trip characteristics in Peninsular Malaysia
by: Ponrohono, Zakiah, et al.
Published: (2015)